Please email us at support@neckology.co

If you are emailing about your order, please make sure to include the order number or the email address used at checkout in your message. Thank you.

Delays in shipping and COVID-19 Statement:

We are taking all the CDC-recommended steps in our corporate office and manufacturing facilities. These include the option for many of our employees to work from home and continue to practice social distancing, and other best practices to help protect and support our production teams and you, our valued customers.

Our teams are working overtime to produce and ship the top-quality Neckology line of products to you, our customers around the world, as quickly as possible. You may experience delays due to the number of orders being processed and extended lead times for shipping so please allow 2 weeks for orders to be shipped during this extraordinary time.

Thank you in advance—not only for your loyalty to Neckology, but for your patience! The staff at Neckology are with you and your family and hope that our products offer you some comfort and support as we take on this challenge together.